To avoid loss of data, ensure that parent CSVs are managed by designated individuals only and there is coordination between them about all uploads. School admins cannot upload CSVs via FTP, but the file uploaded by a school admin via web upload overrides & replaces the file uploaded by FTP.If you encounter problems connecting to the SFTP server, please check your firewall settings and ensure that you have allowed connection to over outbound port tcp/22.You will find your username in your Visitor Console.Before uploading, ensure that the hostname is ‘’.
Install an FTP client (such as FileZilla or WinSCP) on your device.If you are using the FTP method to upload parent/student CSVs for Visitor, please read the following guidelines for a seamless experience.
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